The word shopping
brings a feeling of immediate excitement to most people. But if you
combine the word shopping with automobile insurance as in "shopping
for insurance" it produces the opposite event. The thought of
shopping for insurance makes the eyes glaze over and the heart rate
drop to the pace of a slumbering couch potato.
Couch potato? Indeed. Doug, a consumer advocate
at The Foundation for Taxpayer & Consumer Rights (a California-based
consumer advocacy group) and a recognized vehicle insurance issues
specialist, told us that too often "people purchase insurance by
calling the number on the tv screen."
But wait, this is important stuff! You want to
be adequately covered if you get in an accident. And you certainly
don't want to pay more for automobile insurance than you need to.
Maybe waiting for a solution to be beamed into your cable is not the
worlds best idea.
How can you stay awaken while surfing through
this murky subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his vehicle insurance information into a
comparative auto insurance service. The quotes (for very basic
coverage on two old car) ranged from $1,006 to $1,807 a difference
of $801 a year. If you're currently dumping thousands into your auto
insurance organizations coffers because of a couple of tickets, an
chance event, or a questionable credit valuation, shopping your policy
against others may be well worth the effort.
consider it this way you can convert the money
you save into the purchase of something you've lusted after for a long
time. Hold that end in your mind. Now, let's begin.
Before you can shop for a better rate, you have
to decide what you need. The first step in finding the right
automobile insurance for you is to figure out the amount of coverage
you need. This varies from state to state. So take a moment to find
out what coverage is required where you live. Make a list of the
different types of coverage and then return for the next step. (You
will find a list of each state's requirements and an explanation of
the various types of auto insurance in "How Much auto insurance Do You
Really Need?". Also, check out "Little-Known But Important automobile
insurance Issues" as it has a glossary of basic insurance
terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios. car
insurance companies love these people. That's because auto insurance
organizations know what your chances are of being killed or maimed,
and how likely it is for your vehicle to be damaged or stolen. The
information the auto insurance firms has collected over previous
decades is crunched into "actuarial tables" that give auto insurance
adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of auto insurance is a difference of opinion between you (the insured)
and them (the vehicle insurance companies). You believe you will, at
some point, probably get in an accident. The vehicle insurance company
believes you probably won't. And the auto insurance car crash, is
willing to take your money to prove you wrong.
So how much automobile insurance should you buy
beyond your state's minimums?
"Look at your personal financial situation,"
Dennis, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
and that is all vehicle insurance is doing get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an accident in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis H noted that his general recommendation
for liability limits are $50,000 bodily injury liability for one
person injured in an car crash, $100,000 for all people injured in an
accident and $25,000 property damage liability (that is, 50/100/25)
given that half of the automobiles on the road are worth more than
$20,000. Here again, though, let your financial situation be your
guide. If you have no assets, don't buy excess coverage.
Another issue D howard mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
car crash.
Your driving habits may also be a condition. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the packet [of collision and comprehensive coverage],"
Dennis Howard, said. "If your vehicle is older, if you have a good
driving record and if there is a low likelihood that it would be
totaled in an fortuity, but a high likelihood of it being stolen, you
could buy comprehensive but not collision." Seems like good advice for
all of the 1989 Toyota Camry owners reading this article this has
been the most stolen automobile in the nation for several years (it's
often stolen for parts). But we would expect that most of them on the
road have well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having auto insurance doesn't protect you from
absolutely anything bad that might happen. First, the vehicle
insurance companies needs to back up the claims that they make in the
fine details of the contract. TV ads show folksy adjustors at the
scenes of natural disasters passing out claims checks like coupons for
cocktail wieners at a supermarket. But, in case you haven't noticed,
real life is a bit different from TV ads. If you have an accident,
your automobile insurance firms will take a close look at your claim
before mailing you a check. And the check may be written for an amount
much smaller than you had hoped. For this reason, you should be
intimately familiar with the terms of your policy and call the
companies with any questions you might have.
Now that you have made several practical and
philosophical decisions, it's time to start comparing. Begin by
setting aside about an hour for this task. Bring all your records
your current automobile insurance policy, your driver license number
and your vehicle registration. Drink plenty of coffee. Have a phone at
your elbow. And, of course, power up your computer.
Begin with the online services. If you go to
InsWeb.com or other vehicle insurance quote sites, you can type in
your information and get a list of comparative price quotes. The form
takes about 15 minutes to complete. If this bores you, just remind
yourself that you are saving money and you can use that money to buy
something nice for yourself. If the entire shopping process takes you
two hours to complete, and you save $800, you're effectively earning
$400 an hour.
A few things to keep in mind: (1) When you use
quote websites, you may not get instantaneous vehicle insurance price
quotes. Some companies may contact you later by e-mail, and some that
are not "direct providers" may put you in touch with a local agent,
who will then calculate a quote for you. (A "direct provider," like
Geico, sells an auto insurance policy to you directly; other
organizations like State Farm sell car insurance through local agents.
We'll discuss the pros and cons of each later.) (2) It's not easy to
get quotes from these sites in all states if you live in New Jersey,
for instance, you'll probably find it faster to pick up the phone,
since most insurers currently don't provide online price quotes for
this state.
You can also try getting automobile insurance
quotes from some of the insurance firms listed on the Edmunds.com Web
site Esurance, Geico, or Progressive. The forms will take about 10
minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
organizations, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online auto insurance sites
you should take note of several things:
An 800 number to call for questions you
can't get answered online
The automobile insurance organizations
payment policy (When is your payment due? What happens if you're late
in making a payment?)
Discounts offered by the insurance
companies that pertain to you
The automobile insurance companies
consumer complaint ratio from your state's department of vehicle
insurance Web site (more on this below)
The auto insurance firms A.M. Best and Standard
& Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those companies you haven't been able to
get an online price quote from should be contacted. Surprisingly,
doing this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
quote, be sure to confirm the price. Also, ask them to fax or e-mail
the quote to you as a record.
While talking to the car insurance firms
telephone salespeople, make sure you explore all options relating to
discounts. automobile insurance firms give discounts for a good
driving record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on car insurance ."
Always bear in mind that your mission isn't just
to buy the cheapest auto insurance out there; it is to buy the
cheapest vehicle insurance and still receive adequate coverage and
service. "You don't want to pay to get a great deal on insurance and
then not get your car repaired after an fortuity," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the automobile insurance
companies based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a firms is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the companies deal
with you when you file a claim? Will you be paid the full amount to
which you are entitled? And will you be paid promptly?